Management previewSimulated journeys · No live MoMo connection · No real consumer data
PUBLIC MAYA ECOSYSTEM

People First.
Protection Always.

Maya helps people recognize fraud before money is lost—and helps them preserve evidence, pursue recovery and find the right support when something goes wrong.

CheckVerifyProtectRespondRecoverWarn
Maya intelligenceHuman governed
Consumer report
Agent signal
Case evidence
Pattern detectedImpersonation campaign
REVIEW
One intelligence layer. Four public stories.

See Maya from your perspective.

Maya Shield

Pause. Check. Protect what matters.

Check suspicious calls, messages, links, payment requests and screenshots—then get clear, safe next steps before you act.

Open Maya Shield
Protection at decision time
SignalEvidenceAction
Protection for every layer

Three experiences. One governed core.

Each Maya product serves a distinct user while contributing to the same evidence-led intelligence system.

PILOT
For consumers

Maya Shield

Check, verify, report and navigate recovery in one accessible protection experience.

Explore capability
PILOT
For MoMo agents

AgentShield

Counter-speed protection, emergency guidance, alerts and agent-led community reporting.

Explore capability
PLATFORM
For institutions

Maya FinCrime

Case intelligence, fraud graph, evidence, analytics and governed collaboration.

Explore capability
Interactive protection preview

Check before you act.

See how Maya communicates risk without making unsupported accusations.

Paste a suspicious message or request…

Never share a MoMo PIN, OTP or password with Maya.

EXAMPLE RESULT

Elevated caution

SIMULATED

This request uses urgency and asks you to move outside an official provider channel. Pause and independently verify before taking action.

Signals3 patternsRecencyCurrentConfidenceModerateProvider confirmedNo
SAFEST NEXT ACTIONContact the provider using its official number or app.
Recovery & recourse

When prevention fails, know what to do next.

Maya organizes evidence, guides official recourse, tracks correspondence and helps people understand escalation options. It does not promise or guarantee reimbursement.

GUIDED RESPONSE PLAN

Scam payment

PILOT DESIGN
  1. 1

    Stop further contact and payments

  2. 2

    Preserve messages, receipts and numbers

  3. 3

    Contact the provider through an official channel

  4. 4

    Open a Maya recovery case and track responses

Contain

Preserve

Dispute

4

Communicate

5

Track

6

Escalate

7

Resolve

PLANNED · PILOT VALIDATION

Speak to Maya in the way that works for you.

Designed for text, voice notes and images, with low-bandwidth access and the original statement preserved alongside translated evidence when consent is provided.

SpeakTypeShare an imageChoose language

Initial language availability will be published only after operational validation. The preview does not claim Twi or other languages are live.

VOICE NOTE · EXAMPLE

“I received a message asking for my PIN…”

Original audio + transcript + consent record
The Maya public architecture

Protection becomes intelligence. Intelligence strengthens protection.

Maya ShieldConsumersAgentShieldMoMo agentsMaya FinCrimeInstitutions
CHANNEL GATEWAY · IDENTITY · CONSENT · ABUSE DEFENSE
MAYA INTELLIGENCE

FinCrime Core

Fraud registry · Cases & evidence · Fraud graph · Recovery · Analytics

ProvenanceConfidenceHuman reviewAppealsAudit history

Institution-dependent capabilities Real-time wallet visibility, transaction interception, SIM-change signals, automatic reversal and authoritative provider status require lawful provider integrations. Maya does not claim these are live.

How Maya works

Evidence before accusation. People before automation.

01

Observe

Accept signals through protected channels.

02

Reason

Correlate patterns with confidence and provenance.

03

Prepare

Generate safe, explainable next actions.

04

Govern

Apply policy, consent and human-review gates.

05

Act

Support authorized user or institutional action.

06

Evidence

Preserve a reviewable audit trail.

TRUST BY DESIGN

Protection without public blacklisting.

One anonymous report never becomes a damaging public accusation. Community intelligence requires corroboration, provenance, expiry, correction, appeal and human adjudication where risk demands it.

No MoMo PINs, OTPs or passwordsNeutral, evidence-led languageCorrection and appeal pathwaysPrivacy and data minimizationHuman approval for consequential actions

Capability truth labels

Every public capability carries a maturity label so partners and communities know what exists today.

LIVEOperational and evidenced
PILOTControlled validation
PLANNEDDesigned, not yet operational
PARTNER-DEPENDENTRequires external integration
Access model

Meaningful public-safety value stays accessible.

Pricing below is a validation hypothesis for Ghana pilot research—not a public offer.

PUBLIC SAFETY

Essential protection

Free

Basic advisories, safety education and essential reporting guidance.

PARTNER

Agent & institution

Configured

Deployment, intelligence, governance and integration based on scope.

GHANA FIELD VALIDATION

Build protection with the people closest to the problem.

Maya is seeking consumers, active MoMo agents, agent associations, operators, PSPs, financial institutions, regulators and public-interest partners for controlled validation.

PeopleAgentsInstitutionsMAYA
Clear answers

What Maya does—and what it does not do.